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WATER

Water Damage

If you have water damage in your home due to a flood or lack of proper foundation waterproofing, it is important to take 2 steps. First, you must find out where the water is coming from and fix that issue. The second step is to remove all of the water to ensure that it does not cause additional health issues in your home like mold. We are able to work with your insurance company to make the entire process seamless and cost effective.

Flood Remediation & Prevention

If your property has been affected by flood water then it's important that you restore your home as soon as possible to minimize the damage and to get you back to some semblance normality. These days water damage is one of the most common causes for claims on household insurance and it's also one of the more stressful things for a family to go through. We understand this well, which is why we make sure we deliver a prompt and efficient service that will put your mind at rest and result in the very best outcomes. If you're facing flood water, then you need HERO.

Waterproofing

Water entering into your home via cracks in your foundation can cause health risks, as well as continue to erode your foundation until it is unsafe to support the rest of your home. We are certified, equipped and qualified to find the source of the water coming into your home. We are able to do this either from the outside walls or from the inside.

Plumbing & Drain Repairs

Drains in your home can back up for many reasons. From a homeowner's perspective, it’s important to understand why it happened and how to avoid it. Whenever one of our technicians provides cleaning of your drain, recommendations will follow as to how you can avoid this from happening again in the future. Important to note: should you experience a drain back up in the basement of your home through the floor drain, toilet or bath/shower, a camera inspection will be mandatory.

Sewage

Have you experienced a flood.  Did sewage come up your floor drains or toilets?  At Hero Response we know exactly how to help you.  We are licensed plumbers.  When you call Hero Response not only are you having professional restoration contractors to service your home, you get the benefit of having licensed plumbers on site to help unblock the drains clear the blockage free of charge.  We have the right equipment to correctly diagnose why the drain backed up and caused the sewer to backup in the home.  We will educate the clients about what is required and ensure they feel comfortable knowing that Hero Response is looking after their needs.

Foundation Repair

A home that lacks a proper waterproofing system to stop the water from entering your house can result in significant damage of your foundation walls. Foundation repairs can be costly.  Its important to identify what methods will work when considering repairing a foundation wall.  One solution may not be the answer for every foundation wall.  Over the past century foundation walls have been built using different materials.  From rubble, to brick to block and currently most homes are built by pouring reinforced concrete foundations. At Hero Response we know how to handle tricky foundation leaks.  We will recommend only what is necessary to fix the issue.  We have extensive experience excavating foundations and understanding how different materials behave when exposed to wet soil conditions.   Should you require help with a leaky foundation trust that Hero Response has done it correctly for years and will be able to correctly resolve your foundation issues.  

FIRE

Fire Clean-Up

If your property has been affected by flood water then it's important that you restore your home as soon as possible to minimize the damage and to get you back to some semblance normality. These days water damage is one of the most common causes for claims on household insurance and it's also one of the more stressful things for a family to go through. We understand this well, which is why we make sure we deliver a prompt and efficient service that will put your mind at rest and result in the very best outcomes. If you're facing flood water, then you need HERO.

HEALTH

Mold Remediation

Mold is a toxic substance that can hide behind walls and under the floorboards of your home. It is important to remove mould from your home as soon as you find it in order to prevent respiratory illness. We are certified by the IICRC in mold remediation and will leave you with a safe environment for you and your loved ones.

Asbestos

Asbestos is a dangerous particle found in various products used in the construction industry. To ensure safe removal always call a professional. Products that contain asbestos must only be handled by licensed and trained asbestos cleanup experts. Getting rid of the asbestos materials in your home by yourself is not recommended. More often than not, asbestos should be removed entirely, but in some cases, asbestos abatement can be accomplished through encapsulation or encasement. Other than that, the process depends on where the asbestos is located and the amount present are some factors to consider.  What makes us unique from other experts is that we always strive for excellence to meet or surpass your needs, leaving you with a home that is free from the harmful asbestos.

PROPERTY

Restoration

Once we have resolved the elemental hazards within your home, we have a fantastic design team that can help you decide on the finishes. Our skilled tradespeople will transform your basement into additional, useful space for you to enjoy for years to come.

Underpinning

Underpinning is useful for homes that have weak or cracked foundation. There is a huge benefit to going this route, as digging into a basement can provide additional liveable space in your home without the expense or mess of an addition.

Response when you need it.
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